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Everything You Need to Know

We’ve Got the Answers You’re Looking For

  • Where to meet my driver? 

    - Denver Airport pickups are done outside doors 400 to 416, Level 4 at Terminal West, or outside doors 401 to 417, Level 4 at Terminal East. Please give us a call or text us at (970) 390-2778 once the luggage has been retrieved and we will dispatch your reserved vehicle to the door number that you are at. We will be tracking your flight to ensure accurate timing.

    - Eagle Airport pickups: Upon your arrival at Eagle Airport, exit the security area and head to the main terminal. Your chauffeur will greet you before you approach the baggage claim at the ground transportation designated ‘Meet and greet’ area. The chauffeur will be holding a sign with your last name. If you do not see your chauffeur, please contact us at (970) 390-2778 and we will connect you. We will be tracking your flight to ensure accurate timing.

    - For local transfers, the pickups are arranged between the driver and passenger.

     

  • How much time does my trip take?

    -Around 2 hours from Denver airport to Vail area.

    -Around 40 minutes from Eagle Airport to the Vail area.

    -Around 4 hours from Aspen to Denver Airport

    -Contact us for time estimation for transfers from different resorts/airports or local trips.

    Estimations are approximate, not exact. Time may differ depending on road conditions, weather, natural disasters, etc.

     

  • Will the driver wait for me if my flight is delayed?

    -We will be tracking your flight to ensure accurate timing in case of flight delay so the driver can be as accurate as possible upon your arrival.

     

  • Where can I check weather conditions and road conditions for my trip?

    -We recommend www.cotrip.org with always up-to-date information about the road conditions.

At AVail Transport, we put our clients first. As part of our ongoing commitment to provide clients with exceptional service, we’re here to answer all your questions. See what some of our users’ most frequently asked questions are and get the answers you’re looking for! If you’ve still got a question for us, feel free to get in touch and we’ll happily answer any inquiry.

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